Saturday, 26 July 2014
Man tweets about bad service, gets kicked off plane, told to delete tweet before re-boarding
‘Twitter has long been the go-to platform for customers to vent their fury at bad customer service, and usually a complaint on social media will lead to a swift apology if nothing else.
But not for Minneapolis man Duff Watson, who says he and his two children were ejected from their flight for a tweet criticising Southwest Airlines’ service.
The father of two, who is an A-list member of the airline, tweeted his disappointment in the airline when his children, aged nine and six, were denied priority boarding alongside him for the flight from Denver to Washington.’
